Frequently Asked Questions

Which entrance should I use when I arrive at the Hilton Chicago?

Valet parking for Heart of Mercy Ball is located off E. Balbo Street via the entrance on the east side of the Hilton Chicago.

Please note that due to construction, the Michigan Avenue entry to the Hilton Chicago will be closed to pedestrian traffic. If you are arriving by taxi, ride-share, or using a private car service, please use the 8th street entrance or the vehicle Porte entrance off Balbo Street.

Is there a room block available at the Hilton Chicago?

There is a limited block of rooms being held for Saturday, October 15. The rate is $179 per/night. Use this link to reserve your room

Where can I find the latest updates?

We will post the latest updates on the Heart of Mercy Ball on this webpage. If you have specific questions, please email

What guidelines will you follow?

We will follow the latest guidelines from the CDC, State, and Local authorities, and the Hilton Chicago to ensure the safety of our guests.

How can I bid on silent auction items at the event?

Mobile bidding on cell phones through iBid will be used at the Heart of Mercy Ball. Please be sure you are registered and bring your fully-charged cell phone.

Can I make a Heart of Mercy Ball donation?

Yes, donations are being accepted. You may click here to donate online or mail your donation to Diann Sheridan, Misericordia Women’s Board, 69 Abbottsford Road, Winnetka, IL 60093. 

Will I receive a receipt for my tax records?

If you donate, the Misericordia Women’s Board will send you an acknowledgement for your tax records.

How will my donation be used?

Heart of Mercy Ball donations will benefit the Misericordia Foundation, a new 501(c)(3) nonprofit organization created to exclusively support Misericordia Home and help sustain its future. This includes an exciting new 3-acre residential development on Thome Avenue, just south of Misericordia’s main campus. This development, named Sister Rosemary Park, will be crucial in fulfilling Sister Rosemary’s desire to reach out to families on Misericordia’s wait list. Read more about Misericordia Foundation HERE.

Misericordia Mission

To provide a continuum of care and support for children and adults of all faiths and cultures with intellectual and developmental disabilities. We provide the highest quality of care to meet each person’s changing needs and maximize his/her independence, self-determination, interpersonal relationships, and engagement in the community. The mission extends beyond the residents as we offer peace of mind to families. Through Catholic values and traditions, we strive to be a diverse and inclusive community of acceptance, respect, dignity, spirituality, and quality of life for us all.

Hilton Parking

The parking fee for the Heart of Mercy Ball is being offered at a discounted rate of $28 for self-park and $45 for valet service at the Balbo entrance. The rate for overnight parking is $65.